At Tova Write, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website. By using our site, you agree to the practices described in this policy.

Information We Collect

When you browse our website or place an order, we may collect the following information:

  • Name
  • Shipping address
  • Contact details (such as phone number and email address)
  • Order details and preferences
  • Any information voluntarily provided through forms or customer service inquiries

We do not collect payment information as all purchases are completed through cash on delivery.

How We Use Your Information

We use your information to:

  • Fulfill and deliver your orders
  • Communicate with you regarding your purchase or inquiries
  • Provide customer support
  • Improve our website and services
  • Send updates about your order or promotional offers (if you have opted in)

Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your data with trusted service providers who help us operate our business, such as shipping partners and customer service platforms, under strict confidentiality agreements.

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance your browsing experience and analyze website performance. Cookies do not give us access to your computer or any personally identifiable information unless you provide it to us directly.

You can choose to disable cookies in your browser settings. However, this may affect certain functionalities of our website.

Email Communication and Opt-Out

If you have subscribed to our marketing emails, you may receive updates, promotions, or product recommendations from us. You can opt out of these communications at any time by:

  • Clicking the “unsubscribe” link at the bottom of any marketing email
  • Contacting us at [email protected] with the subject line “Unsubscribe”

Please note that even if you opt out of marketing emails, you will still receive transactional emails related to your orders.

Data Security

We take data protection seriously and implement appropriate physical, electronic, and managerial procedures to safeguard your personal information. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to certain uses of your data
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected].

Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].